Assistant General Manager - New Opening

We are delighted to be opening The Ivy Collection in Stratford-upon-Avon.

As we bring our distinctive style of dining to this renowned destination, we are looking for exceptional talent who take pride in creating outstanding guest experiences and who are ready to lead from the front from the very beginning. A rare opportunity to shape the culture, set the pace, and establish a restaurant defined by effortless elegance, strong leadership and consistently high standards.

We are now looking for an exceptional Assistant General Manager to support the General Manager in delivering this opening, playing a key role in leading the team, driving service excellence, and ensuring a commercially strong, best-in-class operation from day one.

This is a pivotal leadership role for someone who thrives in a fast-paced environment, leads by example, and is committed to maintaining the highest standards across every aspect of the business.

Benefits & Rewards:

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• Eligible for a discretionary bonus scheme, based on performance against company KPIs.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Your key responsibilities as Assistant General Manager:

• Support the General Manager in the day-to-day management of the restaurant, taking full responsibility in their absence.
• Maintain responsibility for the overall strategic planning, development, and success of the restaurant together with the General Manager and Head Chef
• Assume responsibility for budget management, including the management of direct and indirect costs.
• Maintain responsibility for leading, inspiring, and motivating the restaurant team to achieve stability, productivity, and loyalty.
• To consistently act as a role-model in delivering the highest standard of guest service.

About you:

• You have 2 years + experience in this position
• You have strong leadership skills and the confidence to lead the team
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.