Employee Relations Specialist
The Ivy Collection is a group of 61 restaurants across the UK and Ireland, including Ivy Brasseries, Ivy Asia, Harry’s Restaurants, Brasserie of Light and the original Ivy West Street (established in 1917).
Our iconic restaurants are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
We have an excellent opportunity for an Employee Relations Specialist to join the team as the Ivy brand continues to grow and expand.
The role plays a key role as the business transitions away from 3rd party ER services. The Employee Relations Specialist will provide expert ER advice managing and advising on ER cases. Developing and maintaining a suit of template letters, policy documents and employee handbook.
Key Responsibilities
- Advise managers on ER issues including disciplinary, grievance, absence, performance, probation, and appeals.
- Manage a caseload of ER matters, ensuring timely, fair, and legally compliant outcome
- Draft and review HR documentation (investigation notes, outcome letters, contracts, policy updates)
- Support recruitment, onboarding, and retention initiatives in partnership with HRBPs and Talent team
- Identify opportunities to simplify processes and improve manager/employee experience
- Leads policy reviews, maintains employee documents such employee handbook, policies and HR procedure guide
Key Skills Required
- Experience independently managing complex ER cases end-to-end
- Depth of previous ER and case management experience require
- Strong knowledge of HR processes and solid grounding in UK employment law (ROI experience highly desirable)
- Excellent communication and relationship-building skills, confidence to challenge and coach senior managers.
- Highly organised with attention to detail, able to manage multiple priorities and achieve deadlines.
- Strong understanding of GDPR regulation
Benefits & rewards:
- 50% discount for you and up to 3 friends when you dine in our restaurants.
- 30% discount in the wider group restaurants.
- Competitive Industry pay
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Location
- Office-based in Fitzrovia with occasional restaurant visits
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.