Reception Manager

Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We’re searching for a passionate Reception Manager.

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & rewards:

• Competitive Industry pay (based on hourly pay & Tronc)
• Additionally, all managers receive an element of variable tronc
• Enjoy the Ivy Magic as a Guest: Enjoy an employee dining discount across The Ivy Collection, so you can experience the restaurants you help bring to life.
• Your Birthday Celebrated: Enjoy a guaranteed day off on your birthday, giving you the time to relax, celebrate, and enjoy the occasion your way.
• Get Paid, Your Way: Through the app, you can make use of practical tools and guidance to help you earn, learn, save, spend and borrow with greater confidence.
• Always-On Wellbeing & Safety Support: Support should always be there when it matters most. That is why we offer 24/7 confidential wellbeing and safety support, whenever you need guidance, reassurance or practical help.
• Retail & Lifestyle Discounts: Access discounts on hundreds of retailers, plus health, entertainment, travel and more

Key elements of your role as Reception Manager:

• Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
• Efficiently manage the bookings, to allocate tables equally over all sections of the
• Restaurant and to stagger times of bookings.
• To manage, train and lead the reception team
• Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
• Ensure when necessary, all payment methods are dealt with in the correct manner

About you:

• You have 2 years + experience in this position
• Solution-driven individual able to work under the pressure of peak service
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are friendly and professional with plenty of charisma and flair

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.