Reception Manager
FOH Management
We are delighted to be opening Harry’s Glasgow later this year!
Harry’s is where rustic charm meets culinary excellence, set amongst rich, dark wood interiors and inspired by the warmth of traditional Italian hospitality. Our restaurants are a celebration of authentic Italian flavours, exceptional service and memorable guest experiences, creating an atmosphere that captures the timeless elegance and energy of Italy.
We’re searching for a passionate Reception Manager.
This is a great opportunity to join a dynamic and supportive team from the very beginning and in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Birthday off - guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Reception Manager:
- Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
- Efficiently manage the bookings, to allocate tables equally over all sections of the
- Restaurant and to stagger times of bookings.
- To manage, train and lead the reception team
- Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
- Ensure when necessary, all payment methods are dealt with in the correct manner
About you:
- You have 2 years + experience in this position
- Solution-driven individual able to work under the pressure of peak service
- You love to wow guests with exceptional service
- You have excellent English language skills
- You are friendly and professional with plenty of charisma and flair
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.