General Manager – New Opening

We are delighted to be opening The Ivy Collection in Stratford-upon-Avon.

As we bring our distinctive style of dining to this renowned destination, we are looking for exceptional talent who take pride in creating outstanding guest experiences and who are ready to lead from the front from the very beginning. A rare opportunity to shape the culture, set the pace, and establish a restaurant defined by effortless elegance, strong leadership and consistently high standards.

We are now looking for an exceptional General Manager to take full ownership of this opening, lead from the front, build and inspire a high-performing team, and deliver a commercially strong, best-in-class operation from day one.

This is a pivotal leadership role for someone who thrives in a fast-paced environment and is committed to excellence.

Benefits & rewards:

• 100% GM discount for you and up to 3 friends when you dine in our restaurants.
• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as a General Manager:

• Understand the guest and how to manage their expectations efficiently.
• To have a great front-of-house presence, be a leader and inspire your team.
• Fully understand and be able to articulate the financial targets.
• Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively.
• To demonstrate an up-to-date and in-depth understanding of the industry
• Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand.
• Build and maintain strategic relationships with internal and external stakeholders.

About you:

• You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant
• You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stay as high as the standard of service at all times
• You have the confidence to go the extra mile
• You love to wow guests with exceptional service
• You have excellent English language skills

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.