General Manager

We are delighted to be opening Harry’s Glasgow later this year.

Harry’s is where rustic charm meets culinary excellence, set amongst rich, dark wood interiors and inspired by the warmth of traditional Italian hospitality. Our restaurants are a celebration of authentic Italian flavours, exceptional service and memorable guest experiences, creating an atmosphere that captures the timeless elegance and energy of Italy.

We are now looking for an exceptional General Manager to lead our team from the very beginning. This is a unique opportunity to take ownership of the restaurant, build and inspire a high-performing team, and establish a destination venue known for outstanding hospitality, operational excellence and commercial success.

As General Manager, you will lead from the front, driving performance through exceptional guest experiences, strong financial results and a people-first leadership approach. Working closely with the Head Chef and wider support teams, you will play a pivotal role in establishing a best-in-class operation and bringing the Harry’s experience to life in Glasgow.

This is an exciting opportunity for a passionate and ambitious leader who thrives in a fast-paced environment, embraces accountability, and is committed to excellence in every aspect of the guest and team experience.

Benefits & rewards:

• 100% GM discount for you and up to 3 friends when you dine in our restaurants.
• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• Eligible for a discretionary bonus scheme, based on performance against company KPIs
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as a General Manager:

• Understand the guest and how to efficiently manage their expectations.
• To have a great front-of-house presence, be a leader and inspire your team.
• Fully understand and be able to articulate the financial targets.
• Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively.
• To demonstrate an up-to-date and in-depth understanding of the industry
• Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand.
• Build and maintain strategic relationships with internal and external stakeholders.

About you:

• You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant
• You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stay as high as the standard of service at all times
• You have the confidence to go the extra mile
• You love to wow guests with exceptional service
• You have excellent English language skills

Please note that this role requires availability to undertake training at our established London restaurants ahead of the opening.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.