Restaurant Manager
FOH Management
The Ivy Belfast provides a lively all-day dining experience in the heart of the city. It combines modern sophistication with a warm and welcoming atmosphere, open seven days a week. With views of the iconic City Hall, rich textures, and colourful artwork, our brasserie is a true destination for exquisite food and drink.
We’re searching for a confident Restaurant Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc).
- Additionally, all managers receive an element of variable tronc.
- Extra holiday allowance for length of service, up to 3 extra days after 3 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Restaurant Manager:
- To provide friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals
- To ensure all guest requests and queries are responded to promptly and effectively.
- Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn.
About you:
- You have 2 years + experience in this position
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.